Total Tenants
12
+2 this weekActive Endpoints
324
Online PJSIP contactsToday's Calls
1,421
Inbound + OutboundAI Bot Calls
270
LiveKit / Retell / VapiQuick Stats
- Average call duration: 3m 24s
- Answered rate: 89%
- AI handover to human: 17%
Tip: Connect your new tenant to QuickSmart.ai using the AI Agent section.
System Health
- Asterisk: Running
- Database: OK
- CPU Load: 32%
- RAM Usage: 61%
Tenants
| # | Tenant Name | Domain | Max Channels | Status | Created | Actions |
|---|---|---|---|---|---|---|
| 1 | Alpha Telecom | alpha.callanywhere.in | 60 | Active | 2025-11-01 | |
| 2 | SwiftPay | swiftpay.ai | 30 | Suspended | 2025-10-18 |
Users
| # | Full Name | Tenant | Role | Status | Actions | |
|---|---|---|---|---|---|---|
| 1 | Rahul Sharma | rahul@alpha.com | Alpha Telecom | Admin | Active | |
| 2 | Sara Khan | sara@swiftpay.ai | SwiftPay | Agent | Active |
SIP Trunks
| # | Trunk Name | Tech | Server | Port | Max Channels | Tenant | Status | Actions |
|---|---|---|---|---|---|---|---|---|
| 1 | Telecom Main | PJSIP | 216.82.227.214 | 5060 | 30 | Alpha Telecom | Registered | |
| 2 | Twilio IN | PJSIP | sip.twilio.com | 5061 | 60 | SwiftPay | Down |
Extensions
| # | Extension | Tenant | Type | Device | Registration | Actions |
|---|---|---|---|---|---|---|
| 1 | 1001 | Alpha Telecom | SIP | IP Phone - Reception | Online | |
| 2 | 2005 | SwiftPay | SIP | Softphone | Offline |
AI Agents
| # | Agent Name | Engine | Tenant | Webhook URL | Status | Actions |
|---|---|---|---|---|---|---|
| 1 | Alpha Support Bot | LiveKit | Alpha Telecom | https://api.alpha.ai/hooks/livekit | Active | |
| 2 | SwiftPay Collections | Retell | SwiftPay | https://swiftpay.ai/api/retell-hook | Active |
Routing Rules
Inbound DID Routing
| # | DID | Tenant | Destination Type | Destination | Actions |
|---|---|---|---|---|---|
| 1 | +971-4-1234567 | Alpha Telecom | Queue | Support-Queue (6001) | |
| 2 | +91-7217063801 | SwiftPay | AI Agent | SwiftPay Collections Bot |
Outbound Dialplan
| # | Prefix | Pattern | Tenant | Trunk | Caller ID | Actions |
|---|---|---|---|---|---|---|
| 1 | 0 | XXXXXXXXXX | Alpha Telecom | Telecom Main | +911204567890 | |
| 2 | 0091 | XXXXXXXXXX | SwiftPay | Twilio IN | +442045678900 |
Call Detail Records (CDR)
| # | UUID | Src | Dst | Tenant | Direction | Disposition | Duration | Start Time |
|---|---|---|---|---|---|---|---|---|
| 1 | ff397db7-5a54... | 9717782166 | 7217063801 | SwiftPay | Outbound | ANSWERED | 21s | 2025-11-21 12:38:43 |
| 2 | aa8920cd-7b11... | +97144223344 | 6001 | Alpha Telecom | Inbound | NO ANSWER | 0s | 2025-11-21 12:42:10 |
Logs
[2025-11-24 12:01:12][REQ_123abc] /apis/botcall called [2025-11-24 12:01:12][REQ_123abc] Payload validated (src=9717782166) [2025-11-24 12:01:13][REQ_123abc] Call initiated via Asterisk (uuid=ff397db7-5a54-45be-9e1a-687c41c52c85)
[2025-11-24 12:05:32] ERROR: DB connection timeout for tenant_id=3 [2025-11-24 12:06:10] WARNING: Trunk 'Twilio IN' is unreachable (SIP 408)
[2025-11-24 12:08:42] NOTICE[1234]: res_pjsip_registrar.c:1234: contact_status: Contact 1001/sip:1001@10.0.0.5:5060 is now Reachable. RTT: 55.123 ms